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Safety Measures During COVID Period

In order to safeguard the visiting patients and the staff of the hospital we have taken the following actions to prevent the spread of COVID-19.
A Task Team was formed to develop the following protocols to prevent the spread of COVID-19, which are as follows:

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Patient Examination Protocol

  • OPD: It is functioning regurarly maintaining standard COVID protocol.
  • Temperature Check: Body temperature is checked using a Thermal Scanner for both patients and staff entering the hospital. If the temperature check shows us that the visitor has a fever, we redirect them to the nearest COVID-19 hospital so that they can seek appropriate treatment.
  • Hand Sanitization: All patients and staff are required to wash their hands before entering the hospital.
  • Registration: A patient registration form is given along with a COVID-19 enquiry form which requires the following: upper respiratory symptoms, exposure risks, and contact information, travelling history. Digital payment methods and self-check-in kiosks should be available in the clinic to minimise physical contact with any object or personnel.
  • Sitting Arrangements: We ensure that the social distancing is implemented properly. All very elderly patients (80 years and above) and those are having co-morbidities are to be examined on high priority to minimise their stay in the hospital.
  • Safety Measures: Safety is taken as the highest priority and all possible avenues for disease transmission were identified and addressed through incremental innovations. Our Ophthalmologists, Optometrists, Nurses and support staff are provided with N95 masks and face shields at all times to ensure their safety as well as yours. We provide masks to patients as well and these are secured with a small piece of tape over the nose.
  • Patient Examination: The patient's brief history and chief complaint are asked before sitting at the slit lamp. Applanation tonometry is prohibited in order to minimize the risk of contamination. Use of Slit-lamp Protective Shield & Face Shield are in place.Use of Full set PPE as & when required.
  • Staff Awareness: A staff awareness training program was conducted for all staff to ensure personal hygiene and to minimize as much contact as possible. If any patient is contacted, then staff must change gloves immediately.

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COVID

Cleaning & Disinfection

Equipment and Instruments All ophthalmic equipments used including the slit lamps in the triage area are cleaned after every patient examination with Sodium Hypochlorite solution and Sterilium.

Object Surfaces and Floor Cleaning: All object surfaces including tables, chairs, floors including lift buttons are sanitized on a regular basis. Sterilisation with UV light.

Other Preventive Measures:

  • Windows and air-conditioners are utilized as per current protocol.
  • All doors are kept open to reduce patient and staff touch.
  • All window curtains are removed.
  • All unassigned areas are completely shut from patient and staff access.

Surgery

  • Number of surgeries have been reduced to avoid gathering.
  • Modifications have been incorporated in the steps of the surgery which minimises the duration of the procedure or generation of aerosols.
  • Disposable material should be used wherever applicable.
  • Operating room should be cleaned after every case.
  • Necessary time gap of 20-30 minutes between each procedure is maintained.
  • We are performing SAFE SURGERIES.

Patient Care Initiative

E-Consultation:

  • It results in decreasing the need for physical consultation thus avoiding the risk of cross-infection for patients and health care professionals.
  • It can also help to identify patients who need physical consultation for the evaluation of cataract.
  • Patients can opt for telemedicine for follow-up consultation after Cataract Surgery.

Telecalling The Post-Ops & High Risk Patients:

  • Surgical follow-ups and all other high-risk follow-up patients were recorded for every subspecialty and were personally contacted to assess their clinical status.
  • Sight-threatening ocular emergency patients were called for their follow-up accordingly and taken for surgeries.
  • Patients were advised to use the e-consultation platform for consultation.